GENERAL TERMS AND CONDITIONS

TEST DRIVE (street or racetrack)

REQUIRED DOCUMENTS

• Valid drivers license, accepted as valid in Italy, held for a minimum of one year
• ID, and possibly a passport for foreign customers

CONDUCT OF TEST DRIVES

Street and racetrack test drives are carried out with a qualified tutor sitting next to the driver.

When the car allows it, you can have passengers in the back seats for the street test drives after the payment of an additional quote. Passengers can be minors, but only after the permission of their parents or guardians.

Urban roads test drives take place either in the city or in suburban routes, depending on the length of the selected path.

The length of the test drive is expressed in kilometers, and the estimated time is calculated on a regular driving style in accordance with the rules of the road. If the driver drives at a higher speed, the duration of the test drive could be less for the same amount of kilometers.

The driver must adhere to the rules of the road. Potential fines disputed locally or received later are the sole responsibility of the driver.

The driver must strictly follow the instructions of the co-pilot. If the instructor recognizes imprudent or dangerous driving behavior, he is allowed to immediately stop the test drive.
Nevertheless, Motorsport Maranello is interested in ensuring that the test drive is carried out regularly for maximum customer satisfaction.

PAYMENT

Payments by Credit/Debit Card (via Stripe circuit), PayPal or Bank Transfer are accepted.

Payment for reservations has to be made when booking.

When possible, you can pay a deposit for the reservation and pay the balance on-site the day of the Test Drive.

Confirmation of the reservation is immediate with payments by Credit/Debit Card or PayPal.
Reservations or Gift Cards paid by bank transfer are confirmed upon receipt of payment (normally after 1-2 working days).

Gift Cards are sent in PDF format attached to the order confirmation email, once the payment has been made.

BOOKING VALIDITY — DATE CHANGE — REFUNDS

Reservations are characterized by a date, chosen by the customer, for the performance of the Test Drive.

Reservations are valid for 1 year from the date of the booking (the date set for the Test Drive).
If unable to carry out the Test Drive on the set date, you can contact our staff to arrange a new appointment.

Change of date is possible, without any penalty, up to 24 hours before the due date. For Test Drives on the racetrack, it is necessary to check the availability of the racetrack for the new date.

It is possible to cancel a reservation and request a refund, except for the racetrack fee for track reservations, within 7 days from the date of the reservation.

GIFT CARD

Unlike reservations, gift cards do not have a fixed date for the test drive.

Motorsport Maranello Gift Cards are valid for 1 year from the date of purchase, the expiration date is shown on the Gift Card itself.

Gift cards are non-refundable, non-nominal and may be transferred to third parties.

If the cardholder does not use it within the prescribed period, the period can be extended for 6 months at a price of 50% of the total cost.

During the validity period, gift cards must be converted into reservations by choosing a preferred date on our website or by contacting Motorsport Maranello following the instructions on the gift card.

After conversion to booking, changing the booking date is possible without penalty 24 hours before the established date of the test drive. For test drives on the racetrack it is necessary to first check the availability of the track on the new date.

Even if the gift card is converted into a reservation, the validity of the original gift card is retained.

VEHICLE AVAILABILITY

A reserved car may not be available on the day of booking due to technical problems or other reasons.

If possible, the client is suddently informed about the problem.

In these cases, it is proposed to replace a car with another with the same or higher characteristics.

LONG TERM RENTAL (not valid for Test Drive)

REQUIRED DOCUMENTS

• Valid drivers license, accepted as valid in Italy, held for a minimum of one year
• ID, and possibly a passport for foreign customers

DELIVERY AND RETURN OF THE CAR

For every vehicle, delivery and return to your place of residence or to any place of your preference are carried out. At no additional cost in the municipalities of Milan, Modena, and Bologna.

By choosing to collect the vehicle at our garage, you can take advantage of the free parking of your car for the duration of the rental.

PAYMENT METHODS AND CONDITIONS

We accept all credit cards. It is also possible to pay by cash up to €999 or by check or bank account (issued by bank account or Italian bank) , if you opt for the check you must send a copy of it duly completed and signed at least 24 hours before the rental date (this day must be a weekday, otherwise on the first “useful” working day.).

DAMAGE DEPOSIT

Anyone who rents must leave a security deposit for damage through a pre-authorization on one or more credit cards (if the only one does not have sufficient limit). Any damage found on the vehicle upon its return will be charged on that Deposit. The amount varies depending on the type of car rented. It is possible, if previously agreed with the administration and authorized by the management, to leave as a deposit a check of current account or circular.

CANCELLATION POLICY

At the time of booking, a deposit of 30% of the total rental amount including VAT is required. This is a necessary procedure as the car fleet is numerically limited when compared to “classic” rental companies.

In any case, you have 24 hours from the time of booking to “change your mind” without incurring in any penalty (this procedure does not apply if there are less than 7 days between the day of collection and that of the booking.). After this period (24 hours), canceling the reservation will incur a penalty equal to the amount of the deposit paid, 30% of the total rental.

At the discretion of the management, if the rental is canceled due to weather conditions deemed dangerous for the driver‘s safety, there will be no penalty.

With regard to the above, no exceptions of any kind are made.

REFUNDS

There are no refunds or vouchers to spend in a certain period of time. If a technical problem occurs to the car during the rental or immediately before, we will do everything to repair the chosen vehicle in a very short period of time, or we will replace it with another car with similar or a higher caracteristics.

COUNTRIES IN WHICH CIRCULATING IS POSSIBLE

With our cars, it is possible to move all over Italy. It is possible to go to other countries both in the European Union or not, but only with the prior authorization of management.

VEHICLE USES NOT PERMITTED

It is absolutely forbidden:

• Allow a person who does not have a valid driver’s license to drive a car.
• Use our cars for any actions that are contrary to the laws of Italy or any country in which it circulates.
• Use our vehicles to transport people or goods, for a fee.
• Use our cars to push or tow anything.
• Use our cars for racing on urban, suburban roads or on the highway. (In this case, you will be personally responsible, there are no insurances covering the damage caused to the car, yourself, third parties that are being transported, etc.)
• Use our vehicles to teach someone to drive.
• Use our cars on unpaved roads.

If you violate the rules above, we reserve the right to terminate the rental and forcefully pick up the car.

PENALTIES

The renter is economically and criminally responsible for all the violations made to the Italian road code or the country in which he drives for the whole period in which the car is in his possession.

MILEAGE

The rental of our entire car park includes a daily mileage of 150 km or 250 km (depending on the car model chosen), unless otherwise agreed upon at the signing of the contract (“flat rate” rates for significant mileage requirements, subject to the approval of the management). Each additional kilometer will have an extra cost which will be charged upon returning the vehicle.

DISPUTES

In case you want to bring a matter to our attention, we invite you to contact us first to solve the matter in the best and fastest way possible.

The European Commission provides an online platform for the resolution of ODR disputes (“Online Dispute Resolution”) resulting from the online purchase of goods, accessible via the following link: http://ec.europa.eu/consumers/odr/.

For customers resident in Italy, for disputes that may arise in the interpretation and execution of these Terms and Conditions, the jurisdiction of the customer will be competent.