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Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {email} for questions related to refunds and returns.

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How to get to maranello

Reaching Maranello is very easy and you can do it in different ways and by different means. Select below and follow the suggestions.

Maranello is located near major communication routes such as the via Emilia which runs through the entire Emilia-Romagna region, connecting Piacenza and Rimini, and to two major axes of the Italian highway network: the “Autostrada del Sole” or A1 (Milan-Naples) and the Brenner freeway o A22 which connects the Po Valley with Austria and Germany.

For those arriving by car, Maranello is about 20 minutes from the Modena Sud and Modena Nord exits of the highway.
For those arriving from Modena Nord, simply take the ring road following the signs for Sassuolo; continue to the Fiorano traffic circle and take the Strada Pedemontana, direction Vignola. We recommend exiting at the junction for Maranello, in the vicinity of the Ferrari factories.
For those arriving from south Modena, however, keep to the right at the exit of the tollbooth, putting on Via Vignolese, in the direction of Modena. Continue for about 7 km and at the traffic circle “del grappolo d’uva” take the Nuova Estense state road in the direction of Pavullo – Abetone. Once at the traffic circle in Pozza di Maranello, turn right onto Via Vignola following the signs for the Ferrari Museum.

”
Parking map in Maranello

Motorists can turn to ACI (Automobile Club of Italy) for any information regarding mobility and traffic. The Maranello delegation is located at 34 Trebbo Street (Tel. 0536 941035).

To travel always informed you can tune in to radio stations
103.3 Mhz (Isoradio)
 ; on
102.5 (RTL)
, which provide about every half hour updates for the traffic situation on highways; or the Autostrade per l’Italia Viability call center is available 24 hours a day at 840-04 21 21.

TAXI

From the Modena FFSS train station, it is also possible to reach Maranello by cab. Cab service by various local consortia guarantees tourists a fixed fare for the route from Modena’s FFSS train station to the Ferrari Museum at 43 Dino Ferrari Street.
To book a cab contact:

COTAMO:
 059 374242

FROM MODENA

For those arriving by train, the nearest FFSS train station to Maranello is Modena, in Piazza Dante. Every 5 to 10 minutes, city buses depart from the square at the station entrance, connecting the train station with the city center. In particular, buses No. 7 and 11 stop at the Modena Bus Station on Via Molza, from which one can take the extra-urban connection to Maranello.
There are two suburban lines to get to Maranello: the one that goes through Montale (
line 820
), running along the Nuova Estense to Pozza; and the one that passes through Formigine (
line 800
), along Via Giardini, going in the direction of Abetone or Serramazzoni.
The terminus can be reached from Grizzaga Street, at the rear entrance of the Ferrari factory. The nearest stop to the Ferrari Museum is on Via Abetone Inferiore, at the Esso gas station.
Depending on stops and traffic intensity, rides take 25-40 minutes.

From the Modena train station, it is also possible to use the FER Modena-Sassuolo railway line, which stops at the Policlinico, the “Little Station” (Piazzale Manzoni), and the New Civic Hospital in Baggiovara, and continues the route via the towns of Casinalbo and Formigine. The route has a duration of about 30 minutes.
”
Modena – Sassuolo

Once you arrive at the Sassuolo train station, you can reach Maranello (which is about 8 km away) using the
suburban line no. 640
 (in the direction of Vignola).
More information on the
website of Seta
, a city and suburban transportation company in Modena.

FROM BOLOGNA

Those arriving from Bologna by train can get to Maranello via Modena, or by using the suburban train service, which runs from Bologna Centrale train station to Vignola train station (15 km from Maranello). The route stops at all stations and has a duration of about 1 hour (ATC pricing is in effect on this route. You can check rates and outlets directly on the website
TPER
).
”
Bologna – Vignola

Once in Vignola, from the Autostazione (in Via Montanara) it is possible to take the connection to Maranello, extra-urban line 640-direction Sassuolo. The run has a duration of about 20 minutes.

Leaving from theModena Bus Station on Viale Molza, there are two extra-urban lines to get to Maranello: the one that passes through Montale (line 820), running along the Nuova Estense to Pozza; and the one that passes through Formigine (line 800), along the Via Giardini, heading towards Abetone or Serramazzoni.
The terminus is at the new terminal on Grizzaga Street, behind the Ferrari factory. The closest stop to the Ferrari Museum is on Via Abetone Inferiore, at the Esso gas station.
Depending on stops and traffic intensity, rides take 25-40 minutes.

”
Line 800 Modena
 – Maranello (via Formigine)
”
Line 820 Modena
 – Maranello (via Montale)

Suburban tickets can be purchased at SETA counters or at authorized retailers (such as tobacconists, bars or newsstands).
The official ticket office in Maranello is located at the Terminal Cubo bar on Via Grizzaga, 0536 943688

From the Maranello terminus, it is also possible to reach important mountain resorts in the Tuscan-Emilian Apennines, such as Pavullo, Serramazzoni, Sestola and Pievepelago.

For more information:

SETA (Società Emiliana Trasporti Autofiloviari)
Strada Sant’Anna, 210 – 41122 Modena
Tel. 840000216
Web site: www.setaweb.it

FROM BOLOGNA

Those arriving from Bologna can get to Maranello by going to Modena by train, or by taking
the 671 Bologna line
 – Casalecchio – Bazzano – Vignola, which runs from the Bologna bus station to Vignola. The ride takes about 1 hour.
Once you arrive in Vignola, from the bus station (on Via Montanara) you can take the connection to Maranello,
extra-urban line 640
 – Sassuolo direction. The run has a duration of about 20 minutes.

Transfer between Ferrari Museum and Enzo Ferrari House Museum

It is also possible to reach Maranello and the Ferrari Museum thanks to the connecting service between the Modena train station and the Ferrari Museum in Maranello. The special shuttle bus operates for museum visitors only and every hour and a half. The special shuttle bus also connects the Ferrari Museum in Maranello with the new Casa Enzo Ferrari Museum in Modena, about 1 km from the station. The shuttle bus service is reserved for ticket holders of one of the Museums (Casa Enzo Ferrari – Ferrari Museum) and has an additional cost. To access the shuttle, you must present the reservation voucher sent by e-mail or given to the front desk of the Ferrari Maranello Museum and/or Museo Casa Enzo Ferrari, and arrange to pay the ticket directly to the driver in cash or online and at the museum ticket office with a credit card.

Shuttle bus ticket
– For those visiting both museums: €10.00 round trip (€6.00 one way)
– For those visiting only one of the museums: €11.00 round trip (€6.00 one way)

Shuttle schedule:

Modena-Maranello
(FFSS Station → Museo Casa Enzo Ferrari → Ferrari Museum (Maranello) )
09:50 – 11:20 – 12:50 – 14:20 – 15:50 – 17:20

Maranello-Modena

(Ferrari Museum (Maranello) → Museo Casa Enzo Ferrari → FFSS Station)
10:30 – 12:00 – 13:30 – 15:00 – 16:30 – 18:30

USEFUL LINKS.
”
Ferrari Museum Maranello

”
Enzo Ferrari House Museum Modena

CloseMenu

How to get to maranello

Reaching Maranello is very easy and you can do it in different ways and by different means. Select below and follow the suggestions.

Maranello is located near major communication routes such as the via Emilia which runs through the entire Emilia-Romagna region, connecting Piacenza and Rimini, and to two major axes of the Italian highway network: the “Autostrada del Sole” or A1 (Milan-Naples) and the Brenner freeway o A22 which connects the Po Valley with Austria and Germany.

For those arriving by car, Maranello is about 20 minutes from the Modena Sud and Modena Nord exits of the highway.
For those arriving from Modena Nord, simply take the ring road following the signs for Sassuolo; continue to the Fiorano traffic circle and take the Strada Pedemontana, direction Vignola. We recommend exiting at the junction for Maranello, in the vicinity of the Ferrari factories.
For those arriving from south Modena, however, keep to the right at the exit of the tollbooth, putting on Via Vignolese, in the direction of Modena. Continue for about 7 km and at the traffic circle “del grappolo d’uva” take the Nuova Estense state road in the direction of Pavullo – Abetone. Once at the traffic circle in Pozza di Maranello, turn right onto Via Vignola following the signs for the Ferrari Museum.

”
Parking map in Maranello

Motorists can turn to ACI (Automobile Club of Italy) for any information regarding mobility and traffic. The Maranello delegation is located at 34 Trebbo Street (Tel. 0536 941035).

To travel always informed you can tune in to radio stations
103.3 Mhz (Isoradio)
 ; on
102.5 (RTL)
, which provide about every half hour updates for the traffic situation on highways; or the Autostrade per l’Italia Viability call center is available 24 hours a day at 840-04 21 21.

TAXI

From the Modena FFSS train station, it is also possible to reach Maranello by cab. Cab service by various local consortia guarantees tourists a fixed fare for the route from Modena’s FFSS train station to the Ferrari Museum at 43 Dino Ferrari Street.
To book a cab contact:

COTAMO:
 059 374242

FROM MODENA

For those arriving by train, the nearest FFSS train station to Maranello is Modena, in Piazza Dante. Every 5 to 10 minutes, city buses depart from the square at the station entrance, connecting the train station with the city center. In particular, buses No. 7 and 11 stop at the Modena Bus Station on Via Molza, from which one can take the extra-urban connection to Maranello.
There are two suburban lines to get to Maranello: the one that goes through Montale (
line 820
), running along the Nuova Estense to Pozza; and the one that passes through Formigine (
line 800
), along Via Giardini, going in the direction of Abetone or Serramazzoni.
The terminus can be reached from Grizzaga Street, at the rear entrance of the Ferrari factory. The nearest stop to the Ferrari Museum is on Via Abetone Inferiore, at the Esso gas station.
Depending on stops and traffic intensity, rides take 25-40 minutes.

From the Modena train station, it is also possible to use the FER Modena-Sassuolo railway line, which stops at the Policlinico, the “Little Station” (Piazzale Manzoni), and the New Civic Hospital in Baggiovara, and continues the route via the towns of Casinalbo and Formigine. The route has a duration of about 30 minutes.
”
Modena – Sassuolo

Once you arrive at the Sassuolo train station, you can reach Maranello (which is about 8 km away) using the
suburban line no. 640
 (in the direction of Vignola).
More information on the
website of Seta
, a city and suburban transportation company in Modena.

FROM BOLOGNA

Those arriving from Bologna by train can get to Maranello via Modena, or by using the suburban train service, which runs from Bologna Centrale train station to Vignola train station (15 km from Maranello). The route stops at all stations and has a duration of about 1 hour (ATC pricing is in effect on this route. You can check rates and outlets directly on the website
TPER
).
”
Bologna – Vignola

Once in Vignola, from the Autostazione (in Via Montanara) it is possible to take the connection to Maranello, extra-urban line 640-direction Sassuolo. The run has a duration of about 20 minutes.

Leaving from theModena Bus Station on Viale Molza, there are two extra-urban lines to get to Maranello: the one that passes through Montale (line 820), running along the Nuova Estense to Pozza; and the one that passes through Formigine (line 800), along the Via Giardini, heading towards Abetone or Serramazzoni.
The terminus is at the new terminal on Grizzaga Street, behind the Ferrari factory. The closest stop to the Ferrari Museum is on Via Abetone Inferiore, at the Esso gas station.
Depending on stops and traffic intensity, rides take 25-40 minutes.

”
Line 800 Modena
 – Maranello (via Formigine)
”
Line 820 Modena
 – Maranello (via Montale)

Suburban tickets can be purchased at SETA counters or at authorized retailers (such as tobacconists, bars or newsstands).
The official ticket office in Maranello is located at the Terminal Cubo bar on Via Grizzaga, 0536 943688

From the Maranello terminus, it is also possible to reach important mountain resorts in the Tuscan-Emilian Apennines, such as Pavullo, Serramazzoni, Sestola and Pievepelago.

For more information:

SETA (Società Emiliana Trasporti Autofiloviari)
Strada Sant’Anna, 210 – 41122 Modena
Tel. 840000216
Web site: www.setaweb.it

FROM BOLOGNA

Those arriving from Bologna can get to Maranello by going to Modena by train, or by taking
the 671 Bologna line
 – Casalecchio – Bazzano – Vignola, which runs from the Bologna bus station to Vignola. The ride takes about 1 hour.
Once you arrive in Vignola, from the bus station (on Via Montanara) you can take the connection to Maranello,
extra-urban line 640
 – Sassuolo direction. The run has a duration of about 20 minutes.

Transfer between Ferrari Museum and Enzo Ferrari House Museum

It is also possible to reach Maranello and the Ferrari Museum thanks to the connecting service between the Modena train station and the Ferrari Museum in Maranello. The special shuttle bus operates for museum visitors only and every hour and a half. The special shuttle bus also connects the Ferrari Museum in Maranello with the new Casa Enzo Ferrari Museum in Modena, about 1 km from the station. The shuttle bus service is reserved for ticket holders of one of the Museums (Casa Enzo Ferrari – Ferrari Museum) and has an additional cost. To access the shuttle, you must present the reservation voucher sent by e-mail or given to the front desk of the Ferrari Maranello Museum and/or Museo Casa Enzo Ferrari, and arrange to pay the ticket directly to the driver in cash or online and at the museum ticket office with a credit card.

Shuttle bus ticket
– For those visiting both museums: €10.00 round trip (€6.00 one way)
– For those visiting only one of the museums: €11.00 round trip (€6.00 one way)

Shuttle schedule:

Modena-Maranello
(FFSS Station → Museo Casa Enzo Ferrari → Ferrari Museum (Maranello) )
09:50 – 11:20 – 12:50 – 14:20 – 15:50 – 17:20

Maranello-Modena

(Ferrari Museum (Maranello) → Museo Casa Enzo Ferrari → FFSS Station)
10:30 – 12:00 – 13:30 – 15:00 – 16:30 – 18:30

USEFUL LINKS.
”
Ferrari Museum Maranello

”
Enzo Ferrari House Museum Modena

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